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Head of Applications

Job Requisition No.:  20251
Category:  Shore-Based

Reporting structure

Reports To:

Information Technology Manager

Direct Reportees:

•    Sr. Systems Analyst
•    Sr. Application Developer/Application Developer




Job Summary and Purpose

Manage the business and operational application of information and data in NAKILAT and its joint ventures.  Review SAP applications, manual systems, Cloud applications, software acquisition, storage and retrieval approaches, and definition of the strategic direction of all information processing and communication systems and operations



Key Accountabilities:

New Projects Implementations: 
1.    Manage and control the portfolio of installed system applications and planned or in-process projects.
2.    Review SAP applications, manual systems, cloud applications, software acquisition, storage and retrieval approaches, and definition of the strategic direction of all information processing and communication systems and operations.
3.    Provide management and direction for the IT Applications group including: setting priorities, coordinating work efforts, and reporting group activities.
4.    Work closely with other groups within IT to coordinate plans and activities including: SAP development projects, SAP upgrades, operating system upgrades, and the deployment of new products or services on premise or cloud.
5.    Participate with vendors in the assessment of advanced operating systems, new SAP implementations, cloud systems, including Saas, Paas, and Iaas and other production systems, and beta and field test programs.
6.    Provide leadership role in design and implementation of SAP and non-SAP application architecture.
7.    Provide support to the enterprise and external groups in the use of enterprise systems.
8.    Develop long range information architecture and strategy.
9.    Support growth of firm, both internally generated and externally created or acquired.
10.    Review and report of all major development projects which are undertaken by any IT function within the enterprise or as requested by IT Manager.
11.    Prepare weekly, monthly, quarterly, and annual application architecture reports on the operations of all IT operations of the enterprise.
12.    Identify the emerging applications technologies to be introduced within the corporation which could significantly impact enterprise.
13.    Assess brand-new SAP applications and any other cloud or none cloud applications and utilities to determine potential value for the enterprise.  

Accountabilities - 2

Generic Accountabilities:

People Management:
14.    Manage section staff by overseeing their performance management, recruitment, training and development to ensure high levels of engagement and competence.

Safety, Health, Environment, & Quality (SHEQ):
15.    Ensure compliance to all relevant SHEQ policies, procedures and controls across the section, to ensure that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.

Budgets and Plans:
16.    Contribute to the development the IT department budget, through setting the IT Application section budget, and monitor its expenditure, while ensuring the optimal utilization of all available resources to protect NAKILAT interest. 

Systems and Processes:
17.    Participate in developing the IT department policies, procedures and system, and ensure their proper implementation to support achieving the different set targets and plans, hence NAKILAT strategy.

18.    Balance competing project constraints including but not limited to scope, quality, schedule, budget, resources and risks in order to accommodate the needs of each user/customer. 
19.    Build strong technical culture around business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences. 
20.    Manage application maintenance outsourcing and software contract agreements; Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business Impact and reduce costs.
21.    Carry out any other duties as directed by the IT Manager.

Accountabilities - 3

Accountabilities - 4


Collaboration & Team Work - Advanced
Customer Centricity - Advanced
Drive Vision - Advanced
Empower & Nurture Talent - Advanced
Information Security Management - Practitioner
Interactive Communication - Advanced
IT Governance - Specialist
IT Infrastructure Management - Practitioner
IT Operations - Specialist
IT Strategy and Planning - Specialist
Project Management - Expert
Radio and Satellite Communication - Beginner
Achievement Oriented - Advanced
Solution Oriented - Advanced
Business Requirement Analysis - Expert
Applications and Software Development - Expert

Key Result Areas

•    Manage new projects implementation
•    Change management for enhancing the current applications 
•    Providing support as and when required
•    Manage the performance management, training needs of IT Applications team 
•    Supporting the recruitment process of IT Applications staff as and when required
•    Manage the Budget plans for the IT Applications 
•    Follow and contribute to system processes and policies

Interactions and Working Relations

•    Supply Department - To support in running the procurement process through SAP MM module
•    HR Department – Support required for SAP HR module
•    Finance Department – Support required for SAP FIN module    

•    External Vendors – Implementing solutions of the organizations

Financial Authorities

Not Applicable

Qualifications, Experience and Job Skills

•    Bachelor’s degree in Computer Science, Computer Engineering or any related field  
•    Master’s Degree is preferred
•    ITIL and/or PMP certificate is a must 

•    10 years of related experience of which a minimum of 3 years in managerial position, preferably in a similar industry

Job Specific Skills:
•    Advanced knowledge of SAP system administration, database administration, and backup/recovery administration
•    Advanced knowledge of SAP ERP, SAP NetWeaver Portal, TREX, Hana Cloud platform and Solution Manager.
•    Advance Knowledge of Microsoft development framework, Azure, DotNet, and o365.

Head of Applications

Department:  Information Technology
City:  1101

Job Segment: Application Developer, Cloud, Testing, SAP, ERP, Technology

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