Reporting structure

Reports To:

Systems Engineers Team Lead

Direct Reportees:

None

Job Summary and Purpose

Provide key technology support, oversee system planning and administration, design and implementation of new technologies and the provision of support to Nakilat and its joint ventures. 

Key Accountabilities 1

Key Accountabilities:

IT Infrastructure Projects:

• Work on multiple projects simultaneously under guidance of chain of command and in line with corporate objectives to contribute in achieving department goals.
• Maintain and enhance email infrastructure for NAKILAT and its joint ventures to its working with optimal performance.
• Administer, monitor and enhance active directory infrastructure of NAKILAT and its joint ventures.
• Manage and enhance security of server farms and clients by regular deployment of security patches and updates.
• Ensure that all the servers along with their services are being backed up as per the requirements of SAP Team.
• Handle all activities related to printing services, servers and auto mount facility configuration and administration, creating disk groups/volume configuration, installation of packages and patches, and the administration of the system security.
• Manage server access and account maintenance including additions, changes and removals
• Enhance systems using industry standard monitoring and configuration tools inclusive of creation and deployment of software packages and monitoring deployment status.
• Research, install, and test software updates and patches to supported applications and various operating systems. Research new technologies and present recommendations on major hardware and software purchases for the company.

Updates and Installations:

• Research, install, and test software updates and patches to supported applications and various operating systems, as well as researches new technologies and provides the appropriate recommendations.  

System Maintenance:
  

• Meet regularly with executives and user management to assess ongoing projects, system maintenance and development, prioritizes work and plans future development.
• Manage server access, and security features to protect confidential information, as well as account maintenance including additions, changes and removals, and reviews system logs and activity on all servers as need.
• Maintain integrity of server accounts and data on the enterprise’s file server, and performs recovery when required. 

Problem Management:

• Perform troubleshooting as required, also involve outside vendors and other external support organizations as required to solve any problem.

Generic Accountabilities:

Safety, Health, Environment, & Quality (SHEQ):

• Adhere to all relevant SHEQ policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.

Policies, Systems, Processes  & Procedures:

• Implement approved policies, processes and procedures, and provide instructions to subordinates to ensure their proper implementation.

Others:
   

• Carry out any other duties as directed by the Systems Engineers Team Lead. 

Qualifications, Experience and Job Skills

Qualifications: 

•    Bachelor’s degree in Computer Science, Computer Engineering or any related field  
•    Microsoft Certified Solutions Expert (MCSE) Server Infrastructure certificate is a must
•    Microsoft Certified Solutions Expert (MCSE) Messaging certificate is a must
•    Microsoft Certified Solutions Associate (MCSA) Office certificate 365 is must
•    Microsoft 365 Certified: Teamwork Administrator Associate is a must
•    Microsoft 365 Certified: Security Administrator Associate is preferred 
•    Implementing Microsoft Azure Infrastructure Solutions certificate is preferred
•    Veeam Certified Backup Administrator certificate is preferred 
•    Server Virtualization with Windows Server Hyper-V and System certificate is preferred 
•    Microsoft Certified Solutions Expert (MCSE) Private Cloud certificate is preferred 
•    Administering Microsoft SQL Server certificate is preferred 
•    Microsoft Certified Solutions Expert (MCSE) Communication certificate is preferred
•    Microsoft Certified Solutions Expert (MCSE) SharePoint certificate is preferred
•    ITIL and/or PMP is preferred 
•    Certified Ethical Hacker (CEH) certificate is preferred

Experience: 
•    6 years of experience of which a minimum of 3 years should be in a similar position, preferably in a similar industry

Job Specific Skills:
•    Advanced knowledge of System Center products such as SCOM & SCCM
•    Advanced knowledge of Administration of File Print, AD, DNS, NS, SMTP, Symantec Enterprise Vault, Hyper-V Symantec Bright Mail and MS Cluster Servers Management.
•    Advance Knowledge of Microsoft development framework, Azure, DotNet, and o365
•    Knowledge and exposure to HP SAN & NetApp NAS