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Head of Marine Personnel

Job Requisition No.:  19830
Category:  Shore-Based

Reporting structure

Reports To:

Chief Operating Officer-Fleet

Direct Reportees:

•    Marine Personnel Superintendent
•    Marine Personnel Officer
•    Marine Personnel Administrator



Job Summary and Purpose

Establish, implement, monitor and maintain the policies and procedures of the organization with regards to marine personnel serving on board the wholly owned vessels of Nakilat.


Key Accountabilities:

Career Development:
1.    Ensure that the ship-based employees of the organization are provided with appropriate and ample opportunities for career development and also see to it that the contractual obligations of the company are honored.

Develop KPIs:
2.    Develop criteria for third party crew administrators, tender invitation, pre-qualification selection criteria and appointment of third party crew administrators when required. The Marine Personnel Manager shall also establish and monitor the performance of third party crew administrators against agreed KPIs.

3.    Develop programs and maintain relationships with third parties so as to ensure that Nakilat is able to attract, develop and retain the best personnel belonging to the Maritime sector.

4.    Conduct appraisals and recommend the deserving marine personnel for promotions to ensure that they are ethical, fair and equitable. Also provide recommendations and ensure that the name of deserving people is recommended for promotions.

Performance Assessment:
5.    Assess the performance of ship managers and other sub-contracted parties concerned with implementing marine personnel employment requirements and provide oversight and support to ensure contract compliance and overall performance.

Sources of Information:
6.    Establish and maintain information sources that provide a global perspective of developments which affect marine personnel and the potential ability of the company to hire quality manpower. Establish and maintain benchmark data of competitors for sea staff and recommend changes as and when required.

Accountabilities - 2

Generic Accountabilities:

People Leadership:
7.    Manage department staff and teams by overseeing their performance management, recruitment, training and development to ensure high levels of engagement and competence.

Change Management:
8.    Contribute to managing change in own team by providing inputs for and taking part in change initiatives, programmes and projects that are aligned with the best practice.

Quality, Health, Safety, & Environment (QHSE):
9.    Oversee and ensure compliance to all relevant QHSE policies, procedures and controls across Marine Personnel department to ensure that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.    

Budgets and Plans:
10.    Prepare the Marine Personnel department budget, and monitor its expenditure, while ensuring the optimal utilization of all available resources to protect Nakilat interest.

Systems and Processes:
11.    Develop the Marine Personnel department policies, procedures and system, and ensure their proper implementation to support achieving the different set targets and plans.

12.    Maintain an extensive network of industry contacts/information sources in order to anticipate challenges and opportunities to the staffing and retention of high quality mariners. 
13.    Supports Nakilat’s Qatari and non-Qatari Marine Cadets program to ensure there is sufficient intake to sustain Company business on a long term basis.
14.    Advise and support the company on all issues related to marine personnel.
15.    Carry out any other duties as directed by the immediate supervisor.

Accountabilities - 3

Accountabilities - 4


Collaboration & Team Work - Advanced
Compensation & Benefits Design & Management - Specialist
Crew Management & Logistics - Expert
Customer Centricity - Advanced
Drive Vision - Advanced
Employee Services - Specialist
Empower & Nurture Talent - Advanced
HR Strategic Management - Specialist
Human Resources Information System - Practitioner
Interactive Communication - Advanced
Job Profiling - Specialist
Learning and Development Management - Practitioner
National Development/Qatarization - Practitioner
Organizational Design - Practitioner
Performance Development - Specialist
Resourcing Management - Specialist
Workforce Planning - Specialist
Achievement Oriented - Advanced
Solution Oriented - Advanced
Career Development and Succession Planning - Practitioner
HR Policies and Procedures - Expert

Key Result Areas

•    Provide career progression and growth opportunities through sound performance management practices.
•    Develop KPIs for effective services provider performance monitoring.
•    Retention and development of high performing employees
•    Ensure effective staff budgeting and staff cost monitoring and optimization. 

Interactions and Working Relations

•    Report to Chief Operating Officer-Fleet (Administratively)
•    Report to HR Manager (Technically/Functionally) to ensure competitive integrity of sea staff policies and procedures and alignment with the company’s onshore personnel
•    Maintain regular contact with ship based marine personnel to include the monitoring of crew documents, licenses, medical issues and the progress of assigned marine cadets
•    Work closely with ship managers for vessels under their management to ensure the engagement and alliance of sea staff
•    Work closely with third party sub-contractors to ensure full contact performance
•    Represent the marine personnel department of the organization to third parties and the company’s sea staff

Financial Authorities

As per TOFA

Qualifications, Experience and Job Skills

•    Bachelor’s degree in Maritime studies or in a related discipline or equivalent relevant experience
•    10 to 15 years’ experience required of working in a marine personnel requirement, with 5 years of which in a managerial supervisory role.
•    Knowledge and experience of working with offshore crewing companies. Knowledge should include awareness of laws of IMO, ILO, ISM and STCW 95
Job Specific Skills:
•    Good understanding of the Maritime industry and the extensive amount of legal requirements pertaining to sea staff employment 
•    Extensive knowledge and experience in managing an international marine personnel/crewing responsibility in a high demand and often complex operating environment
•    Acquired knowledge and network of contacts within the marine personnel community to support competitive practices and new initiatives within Nakilat
•    Advanced knowledge of HR principles and practices

Head of Marine Personnel


Job Segment: QA, Quality Assurance, HR, Change Management, Performance Management, Technology, Quality, Human Resources, Management

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