** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES ** 

Job Summary and Scope:

Support Nakilat by efficiently carrying out telephone operator responsibilities, handling emergency contact statements and directing Nakilat Visitors. 

Key Accountabilities:

• Answer, redirect and place calls as requested. Take and pass on messages as appropriate. Provide basic company information to callers, as and when necessary. 
• Record and update messages appropriately.
• Maintain call logs and reconcile with monthly phone bills and forward the same to finance department for invoicing payment
• Ensure that any problems experienced with the telephone system are dealt with immediately to minimize down-time. 
• Maintain internal company telephone directory which includes recording changes in personnel location and telephone numbers, and providing information periodically. 
• Maintain emergency/disaster procedure protocols. 

Visitor Assist:

• Assist the Security Guard in keeping records of visitor/guests passes.
• Greet and assist Nakilat visitors by determining the nature of visit, providing information where possible and director visitors to pre-arranged appointments. 
• Ensure visitors are referred to security  for visitor pass. 

Security Assist:

• Ensure the security guards carry out their duties and ensure proper recording of visitor/guest passes.
• Review of nightshift/dayshift security logs and report any issues concerns or discrepancies. 
• Report any reception or security related incidents. 

Qualifications:

• Diploma in Secretarial Studies, Business Studies, Business Administration or in a related field. 

Experience:

• 0- 2  years of related experience

Job Specific Skils:

• Excellent English language skills. 
• Fluency in Arabic
• Excellent customer services skills.